Privacy Policy

 

Valincore is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website or interact with us.

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1. Who We Are

Valincore
Limited Company
ABN: 25690336111
Sydney, Australia
Operating in Australia and the United Kingdom

For any privacy-related enquiries, please contact:
info@valincore.com

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2. What Information We Collect

We may collect and process the following personal information:

• Name

• Email address

• Phone number

• Company name

• Any information you choose to provide when contacting us or booking a call

This information is collected when you:

• Submit a contact or enquiry form

• Book a call using our booking system

• Communicate with us by email

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3. How We Use Your Information

We use your information to:

• Respond to enquiries

• Provide information about our services

• Arrange and manage bookings

• Send marketing emails and follow-ups where consent has been given

• Improve our website and services

Marketing emails and automated follow-ups are managed through Go High Level. You can opt out at any time using the unsubscribe option included in our communications.

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4. Legal Basis for Processing

We process personal data based on one or more of the following:

• Your consent

• The need to take steps before entering into a contract

• Our legitimate business interests

• Compliance with legal obligations

For users in the UK, this processing aligns with UK GDPR requirements.

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5. Analytics and Website Tracking

We use:

• Google Analytics 4

• Google Search Console

These tools help us understand how visitors use our website so we can improve performance and usability. Data collected is anonymised where possible.

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6. Cookies

Our website uses essential cookies only. These are necessary for the website to function properly.

A cookie consent banner will be added to provide further information and control.

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7. Data Storage and Security

• All data is stored digitally

• We do not keep paper records

• We take reasonable technical and organisational measures to protect your data

We only keep personal data for as long as necessary for the purposes it was collected.

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8. Sharing of Data

We do not sell, rent, or trade your personal data.

Your data may be processed by trusted third-party services strictly for business operations, including:

• Go High Level (CRM and email communications)

• Tidycal (booking system)

• Website hosting and analytics providers

These providers only process data on our instructions and are required to keep it secure.

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9. Your Rights

Depending on your location, you may have the right to:

• Access your personal data

• Request correction or deletion

• Withdraw consent for marketing

• Request restriction of processing

To exercise your rights, contact us at info@valincore.com.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

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